Betting Rules

These Betting Rules explain the general principles that apply when you place wagers or participate in games through Powerup Casino. They are intended to help Australian players understand how bets are submitted, recorded, settled and reviewed. These rules should be read together with the website’s Terms and Conditions, Privacy Policy, Responsible Gambling information and any specific rules shown for an individual game, market or promotion.

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1. General rules and player eligibility

By opening an account, accessing the website or placing a bet, you confirm that you have read and understood the rules that apply to your use of Powerup Casino. If a specific game, event or market has additional rules, those rules apply together with this page. Where there is an inconsistency, the specific rules for the relevant product or market may take priority, subject to the applicable Terms and Conditions and Australian law.

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1. General rules and player eligibility 2. Placing and accepting bets 3. Results, settlement and void bets 4. Account balances, fair play and disputes

You must be at least 18 years old to use gambling services. You must also be legally permitted to participate in the relevant activity from your location. You are responsible for checking the laws that apply to you before registering, depositing funds or placing a bet. Powerup Casino may restrict access to products or services where required by law, regulation, licensing conditions, technical controls or internal risk procedures.

Only one personal account should be used by each player unless an exception has been expressly approved. Your account must be registered in your own name, and the information you provide must be accurate, current and complete. You must keep your login details confidential and must not allow another person to access or use your account. You remain responsible for activity carried out through your account unless you have promptly reported suspected unauthorised access.

Powerup Casino may carry out age, identity, location, payment and source-of-funds checks. You may be asked to provide documents or information before an account is fully activated, before certain transactions are processed or during a later review. If requested information is not provided, cannot be verified or indicates that the account does not meet the applicable requirements, access to betting or account services may be limited, suspended or refused.

Do not place bets on behalf of another person or allow another person to place bets through your account.
Do not use the service for unlawful activity, market manipulation, fraud or any other prohibited purpose.
Do not attempt to bypass geographic, technical, account or responsible gambling controls.
Tell Powerup Casino promptly if you believe your account has been used without permission or if your personal details have changed.

2. Placing and accepting bets

A bet is placed by selecting an available market, game, outcome or wager type, entering the required stake and following the on-screen confirmation process. Before confirming, check the selection, odds or price, stake, possible return and any other displayed details. You should only confirm a bet when all details are correct. Once submitted, a bet may not be changed or cancelled at your request unless the applicable product rules specifically allow it.

A bet is not accepted merely because a selection has been added to a bet slip or because an amount has been entered. Acceptance takes place only when the website records the wager and provides an on-screen or account confirmation. You should retain the bet reference, confirmation message or account record where available. If you do not receive confirmation, do not assume that the bet was accepted.

Prices, odds, lines, limits and available markets may change before a bet is accepted. A displayed price may therefore be different from the price recorded at acceptance, or a market may become unavailable. Where the system identifies an error, technical issue or incorrect price, the bet may be reviewed and corrected in accordance with the applicable Terms and Conditions and product rules. Powerup Casino may refuse or limit a bet before acceptance without being required to explain the commercial reason.

The minimum or maximum stake, maximum possible return and other transaction conditions may vary by product, market, account status or applicable law. Any restriction that applies to a particular wager should be shown before confirmation or described in the relevant rules. A player must not try to avoid a restriction by splitting stakes, using multiple accounts or submitting related wagers in a way that defeats the purpose of the restriction.

Bets affected by technical issues

You must not rely on a wager being accepted when there is a connection failure, delayed screen, interrupted session or other technical problem. If the account record, bet history and system records do not match, the system records may be used to determine whether a bet was received and accepted. Where an error materially affects a wager, the wager may be cancelled, voided, corrected or otherwise handled under the relevant rules. Any return already credited in error may be removed.

Promotional and bonus wagers

Promotional bets, bonus funds or other special offers may have separate eligibility requirements, expiry conditions, wagering requirements, game restrictions and withdrawal rules. Those conditions will be provided with the relevant offer. If a promotion has specific rules, you should read them before opting in or using the offer. Promotional terms do not override these Betting Rules, the Terms and Conditions or applicable law.

3. Results, settlement and void bets

Bets are settled using the official result or outcome specified in the rules for the relevant market or game. For sports and event markets, the applicable result may be based on the official body, competition organiser, governing authority or other source identified in the market rules. For casino and similar games, the result is determined by the game’s approved rules, displayed paytable, random number generation process or recorded game outcome, as applicable.

A result may be updated after initial settlement if the relevant official result is corrected, a material error is identified or the original result was not final under the market rules. In that situation, Powerup Casino may adjust the settlement and account balance to reflect the correct result. Players should not withdraw or spend funds credited in error, as those funds may be recovered or offset against another balance.

Dead heats, ties, abandoned events, postponed events, incomplete games, player withdrawals, rule changes and other unusual circumstances may be treated differently depending on the market. The relevant product rules determine whether a wager is settled as a win, loss, tie, partial result or void. If no specific rule is available, the wager may be reviewed in accordance with the general Terms and Conditions and applicable law.

A bet may be void if the event or game is cancelled, does not take place or cannot be completed in the manner required by the market rules.
A market may be void if it was offered in error, was materially affected by a technical problem or cannot be settled fairly.
A selection may be void while other selections in a multiple bet remain subject to the applicable multiple-bet rules.
A wager may be void or adjusted if it was placed after the relevant outcome was known or after the market should have been suspended.
Where a bet is void, the stake is generally returned unless a different treatment is required by the specific rules or applicable law.

Casino game outcomes

For casino games, the game rules and paytable displayed with the game explain the available wagers, winning combinations, multipliers and qualifying conditions. You are responsible for reviewing those details before playing. Each completed game round is normally treated as a separate wager. If a round is interrupted, the recorded game state and system logs may be used to determine whether the round was completed and whether a return is due.

Game results are generated and recorded by the relevant game system. No player, staff member or support representative can guarantee a particular result. Past outcomes, patterns or previous returns do not predict future results. You should never increase a stake to recover a loss or treat a random result as a signal that a win is due.

4. Account balances, fair play and disputes

Your account balance, bet history and transaction history are available through the website where those functions are provided. Review your records regularly and report any apparent error as soon as possible. A query should include enough information to identify the transaction, such as the date, amount, product and bet reference where available. Reviews may require account verification and may take time while relevant system, payment or event information is checked.

Powerup Casino expects all players to act honestly and fairly. Prohibited conduct may include fraud, collusion, multiple-account abuse, use of another person’s payment method, exploiting a software fault, manipulating a market, providing false information or interfering with the website. Where prohibited conduct is suspected, bets or returns may be held while a review is carried out. An account may be restricted, suspended or closed, and transactions may be cancelled or adjusted, in accordance with the Terms and Conditions and applicable law.

You should gamble only with money you can afford to lose. Set a budget before you play, take regular breaks and avoid gambling when distressed, under the influence of alcohol or drugs, or when trying to recover previous losses. Gambling should be entertainment, not a way to earn income or solve financial problems. Use the responsible gambling tools and information available on the website if your play is becoming difficult to control.

Check the rules, price, stake and possible return before confirming each bet.
Keep your account details secure and never let another person gamble through your account.
Keep records of deposits, withdrawals, bets and account activity.
Contact Powerup Casino through the support channel shown on the website if you need to question a settlement or account entry.
If you are concerned about your gambling, stop playing and seek help from an appropriate Australian support service or health professional.

These Betting Rules may be updated when the service, products, technical systems or legal requirements change. The version displayed on the website at the relevant time will generally apply to future activity, unless a different approach is required by law. Continued use of Powerup Casino after an update means that you accept the revised rules. If you do not agree with an update, stop using the service and review the available account closure or restriction options.