+ 350 Free Spins
No bonus code needed
Privacy Policy
This Privacy Policy explains how Powerup Casino may collect, use, store and share information when you visit the website, create an account, play games or contact support. It also explains the choices available to you regarding your personal information.
Try These Pokies
Magic Mummy Megaways
bgmng
Bank Maker
mancala
Xmas - Chase'N'Win
spnmnl
3 Jewelling Diamonds
irondogstudio
Piggy Thief
onlyplay
Muertos Multiplier Megaways
pragmaticplay
Information we collect
Powerup Casino collects information that is needed to provide an online casino service, maintain player accounts, meet security requirements and respond to requests. The information collected depends on how you use the website and the services available to you.
Quick links
Account and contact information
When you register or update an account, we may handle details such as your name, date of birth, contact details, username, account preferences and login information. We may also keep records of communications with you, including support enquiries, complaints, feedback and information supplied when you ask us to help with your account.
Verification and compliance information
To help confirm that an account belongs to the person using it, we may request identity or age verification information. This can include copies or details from identity documents, information about your address, images or other records needed for verification. We may also handle information used to identify unusual activity, account misuse, fraud, multiple accounts or other security concerns.
Payment and transaction information
When you deposit, withdraw or otherwise use account funds, we may handle payment and transaction records. These records can include the payment method, transaction amount, date, status and related account information. Payment providers may process payment details directly. We may receive information from them that is needed to confirm and manage a transaction, without necessarily receiving complete payment credentials.
Technical, device and usage information
When you use the website, we may collect technical information such as your IP address, browser type, operating system, device identifiers, language settings, referring pages, pages viewed, session information and general activity on the site. We may also receive information through cookies and similar technologies. This information helps us operate the website, understand how it is used and improve its performance.
How we use information
We use personal information for purposes connected with operating Powerup Casino and providing a safer, more reliable service. The main purposes may include:
- Creating, managing and securing your player account.
- Processing deposits, withdrawals and other account transactions.
- Confirming your identity, age and eligibility where checks are required.
- Carrying out anti-fraud, anti-money-laundering, responsible gambling and other security checks in general terms.
- Providing customer support, investigating issues and responding to complaints or requests.
- Maintaining game, website and account records that are necessary for the service.
- Monitoring technical performance, preventing abuse and protecting the website, players and business systems.
- Sending service messages about your account, transactions, security, changes to the website or this Privacy Policy.
- Sending marketing communications where you have permitted them or where applicable settings allow them.
- Understanding general usage patterns so that the website and its features can be improved.
- Meeting legal, regulatory, accounting, audit and other obligations that apply to the operation of an online gambling service.
We aim to use information only for appropriate purposes connected with the service or with a request you have made. Where information is no longer needed for a stated purpose, it may be removed, anonymised or retained only where there is another valid reason to keep it.
Sharing information
Information may be shared with carefully selected service providers that help operate the website. Depending on the service involved, these providers may support payment processing, identity and age checks, fraud prevention, website hosting, information security, customer support, analytics, communications or technical maintenance. They should receive only information relevant to the service they provide and should handle it under appropriate confidentiality and security arrangements.
Information may also be shared where necessary to protect players, prevent fraud or misuse, investigate a security incident, enforce applicable terms, respond to a lawful request or meet a legal obligation. We do not treat personal information as a public profile, and we do not sell it as a general consumer product.
Cookies and similar technologies
Powerup Casino may use cookies and similar technologies to remember settings, keep parts of the website working, support account sessions, improve security and understand how visitors use the website. Some cookies may be placed by service providers that help with website performance, analytics, communications or other functions.
Cookies can be temporary, lasting only while a browser session is open, or they can remain on a device for longer. They may help us recognise a returning browser, remember preferences, measure website activity or identify technical problems. The information collected through cookies may be combined with other information where this is appropriate for operating and protecting the service.
You can manage, block or delete cookies through your browser settings. If you disable some cookies, parts of the website may not work as intended, and certain account or security features may be affected. Browser controls differ, so you should check the help or privacy settings for the browser and device you use.
Keeping information secure and retaining it
Security measures
We use reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication procedures, monitoring, secure connections, staff guidance and processes for handling security incidents. No website, online account or method of transmission can be guaranteed to be completely secure, so you should keep your login information confidential and notify support if you believe your account may have been accessed by someone else.
Retention of information
We keep information for as long as it is reasonably needed for the purposes described in this policy, including account administration, transaction records, security, dispute handling, reporting and business administration. Some records must be kept for a period required by law even after an account has been closed. This means that closing an account does not always result in the immediate deletion of every record connected with it.
When information is no longer required, we may securely delete it, make it anonymous or place it beyond routine use. The retention period can depend on the type of information, the reason it was collected, whether an account or dispute remains active and whether a legal or security requirement applies.
Information held outside Australia
Some service providers supporting the website may process or store information in another country. Where this occurs, appropriate arrangements may be used to help protect the information and support the obligations that apply to its handling. The location and systems used can vary according to the service involved.
Your privacy choices and data rights
Depending on your circumstances and the rules that apply, you may be able to ask what personal information we hold about you, request a correction, ask for deletion, or object to certain uses. You may also have other privacy rights, such as requesting a copy of information or asking that some processing be restricted. These rights may be subject to identity checks, legal exceptions, security needs and records that must be retained.
How to make a request
To exercise your privacy rights, including access, correction or deletion of your data, email support@powerupcasino.wtf. You can use the same address to withdraw consent to marketing communications. Please explain your request clearly and provide enough information for us to identify the relevant account. We may ask for reasonable information to confirm that the request is being made by the account holder.
- Access: ask for confirmation about whether we hold personal information about you and request a copy where available.
- Correction: tell us which information is inaccurate, incomplete or out of date and provide the correct details where appropriate.
- Deletion: ask us to delete information that is no longer needed, subject to records that we must keep or other valid reasons for retaining it.
- Marketing consent: withdraw permission for marketing messages at any time by contacting support@powerupcasino.wtf. You may also use an unsubscribe option included in a marketing message where one is provided.
Withdrawing marketing consent does not necessarily stop service or security messages. We may still send communications that are needed to operate your account, process transactions, protect security or tell you about important service changes. If you have a concern about how a request was handled, you can contact support using the email address above and provide details of the issue.
Updates to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to the website, the services provided, technology, security practices or applicable requirements. When changes are made, the updated version will be made available on the website and the revised date may be shown with it. You should review this page periodically so that you remain familiar with how information may be handled.
If an update materially changes the way personal information is used, we may provide additional notice where appropriate. Your continued use of the website after an update may indicate that you have read the revised policy, but it does not remove any rights that apply to you.
For questions about this Privacy Policy, requests to access, correct or delete your data, or to withdraw consent to marketing, contact support@powerupcasino.wtf.
